Helpful answers for clients
This page gives customers a clear place to find answers about print ordering, gallery access, touch-up requests, cropping, checkout, and support.
How do I order prints?
Browse the gallery, open a photo, choose a print size and finish, then add the image to your cart. From there you can continue to checkout and review your order.
Can I request edits or retouching?
Yes. Use the Touch-Up Request page to ask for color correction, skin retouching, background cleanup, object removal, or other adjustments.
Can I crop photos before I order?
Yes. The Crop Tool page lets customers preview framing and crop placement before saving their request and moving to confirmation.
How do I access my client album?
The Client Albums page shows how customers would sign in, view recent galleries, and continue to order prints or request edits.
Does the site include online payment?
Yes. The checkout page includes billing, delivery, and payment fields in the prototype. Real payment processing would be connected later by developers.
Will I get a confirmation after submitting something?
Yes. Orders, crop saves, and touch-up requests all route to a confirmation page so the full customer flow is represented in the prototype.
How do I contact NeonLens Photography?
Visit the Contact page for the support form, or use the prototype’s support flow to ask about bookings, galleries, edits, or order issues.